Last updated: 28 June 2026
TechClickBuy ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and postal address when you contact us or make a purchase.
- Transaction Information: Details of products purchased, payment method (we do not store full card details), and order history.
- Technical Information: IP address, browser type, device information, and browsing behaviour on our website through cookies and analytics.
- Communication Records: Records of correspondence when you contact us via email, phone, or our contact form.
2. How We Use Your Information
We use your personal information for the following purposes:
- Processing and fulfilling your orders and enquiries
- Providing customer support and after-sales service
- Sending order confirmations, delivery updates, and service notifications
- Improving our website, products, and services
- Complying with legal obligations and resolving disputes
- With your consent, sending promotional offers and newsletters
3. Legal Basis for Processing
Under the UK GDPR, we process your personal data based on:
- Contract: Processing necessary to fulfil a purchase or service agreement
- Legitimate Interests: Improving our services, fraud prevention, and business operations
- Consent: Marketing communications where you have opted in
- Legal Obligation: Compliance with tax, accounting, and consumer protection laws
4. Sharing Your Information
We do not sell your personal data. We may share information with:
- Delivery and courier partners to fulfil orders
- Payment processors to handle transactions securely
- IT service providers who support our website and systems
- Legal authorities when required by law
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are typically retained for 6 years for tax and accounting purposes.
6. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Object to or restrict certain processing
- Data portability where applicable
- Withdraw consent for marketing at any time
To exercise any of these rights, contact us at info@techclickbuy.co.uk.
7. Cookies
Our website uses cookies to enhance your browsing experience and analyse site traffic. You can control cookie preferences through your browser settings. Essential cookies required for site functionality cannot be disabled.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
9. Contact Us
If you have questions about this Privacy Policy or wish to make a complaint, please contact us:
